Terms and Conditions
Last Updated: [Insert Date]
Welcome to the website of Histarlink Private Limited (“Company”, “we”, “our”, or “us”). By accessing or using the website histarlink.in and any services offered through it, you agree to comply with and be bound by the following Terms and Conditions.
If you do not agree with these Terms, please do not use our website or services.
1. About the Company
Histarlink Private Limited is an internet service provider offering high-speed fiber broadband connectivity and related services for residential and business users primarily in Indore, Madhya Pradesh, India. (HiStarlink)
Registered Office:
H. No. 31B, 491 CC, Ganesh Dham, Bangali Square, Kanadia,
Indore, Madhya Pradesh – 452016, India. (All India ITR)
2. Acceptance of Terms
By accessing this website or subscribing to our services, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- You agree to comply with all applicable laws and regulations.
- You accept these Terms and Conditions in full.
These Terms apply to all users including customers, visitors, and anyone accessing the website.
3. Services
Histarlink provides:
- Fiber broadband internet services
- Residential and business internet plans
- Network installation and maintenance
- Customer support and technical assistance
Service availability may vary depending on location and network infrastructure.
We reserve the right to modify or discontinue services at any time without prior notice.
4. Account Registration
To use certain services, you may be required to:
- Submit personal information
- Provide accurate address and contact details
- Verify identity or documentation
You agree that:
- All information provided is accurate and complete.
- You are responsible for maintaining the confidentiality of your account details.
- You will notify us immediately if you suspect unauthorized access.
5. Service Installation
For internet services:
- Installation will be scheduled after verification and payment confirmation.
- Installation timelines may vary based on technical feasibility.
- Our technicians may require access to your premises to install equipment.
Customers must ensure safe access and suitable installation conditions.
6. Payments and Billing
Customers agree to:
- Pay all applicable service charges, installation fees, and taxes.
- Pay invoices within the specified billing period.
- Understand that late or unpaid bills may result in service suspension or termination.
All fees are subject to change at the company’s discretion.
7. Acceptable Use Policy
Users agree not to use the service for:
- Illegal activities
- Hacking, phishing, or fraud
- Spreading malware or viruses
- Network abuse or excessive bandwidth misuse
- Activities that violate Indian laws
Violation may result in immediate service suspension.
8. Network Availability
While we strive to provide reliable connectivity, we do not guarantee uninterrupted internet access.
Service interruptions may occur due to:
- Maintenance
- Technical faults
- Weather conditions
- Third-party infrastructure failures
We will make reasonable efforts to restore services promptly.
9. Equipment
Any equipment provided by Histarlink (routers, cables, or other devices):
- Remains company property unless stated otherwise.
- Must be returned upon service termination if required.
- Must not be tampered with or modified.
Damage caused by misuse may result in additional charges.
10. Website Use
When using this website, you agree not to:
- Attempt unauthorized access to systems
- Copy or reproduce website content without permission
- Upload malicious software or harmful content
We reserve the right to restrict access if misuse is detected.
11. Intellectual Property
All content on this website, including:
- Logos
- Text
- Images
- Graphics
- Website design
are the property of Histarlink Private Limited and protected by copyright and intellectual property laws.
Unauthorized use is strictly prohibited.
12. Limitation of Liability
Histarlink will not be liable for:
- Indirect or incidental damages
- Loss of business, data, or profits
- Service interruptions beyond our control
Use of our services is at the user’s own risk.
13. Third-Party Links
Our website may contain links to third-party websites for user convenience.
We are not responsible for the content, policies, or practices of those websites.
14. Privacy
Your personal information is handled according to our Privacy Policy.
By using our services, you consent to the collection and use of your information as described in that policy.
15. Termination
We reserve the right to suspend or terminate services if:
- Terms are violated
- Payments remain unpaid
- Fraudulent or illegal activity is detected
Customers may terminate services by submitting a request through customer support.
16. Changes to Terms
Histarlink may update these Terms at any time.
Changes will be posted on this page and will become effective immediately upon publication.
Users are encouraged to review the Terms periodically.
17. Governing Law
These Terms shall be governed by and interpreted under the laws of India.
Any disputes shall fall under the jurisdiction of courts located in Indore, Madhya Pradesh.
18. Contact Us
For questions regarding these Terms and Conditions, please contact:
Histarlink Private Limited
Phone: 8108222122
Address: H. No. 31B, 491 CC, Ganesh Dham, Bangali Square, Kanadia, Indore, Madhya Pradesh – 452016.